HERC Rentals Tool Attendant in Channelview, Texas

General Responsibilities:

Hertz Equipment Rental Corporation (HERC) is an industry leader specializing in construction and industrial equipment rental. Since 1965, we have provided rental equipment and services for projects and applications including but not limited to commercial and residential construction, industrial and manufacturing plants, and entertainment services.

In addition to providing equipment and tools from brand names our customers trust, we employ knowledgeable and dedicated employees at our 260 branches throughout the US and Canada. We are committed to providing the highest quality of service to our customers.

The Tool Attendant main responsibility is to identify, manage and resolve the mechanic’s and other shop personnel’s needs regarding various tools and parts. This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.

Duties and responsibilities

  • Check in/out various tools

  • Review and confirm all incoming transfers for accuracy

  • Repair all incoming tools.

  • Identify bill-back opportunities and communicate to transferring branch

  • Hoist testing and certification

  • Air tool testing

  • Inventory control

  • Process transfers

  • Man tool trailers as needed in on-site locations. (This may require extended stay with substantial overtime depending on project.)

  • Participate in special projects

  • Process work orders

  • On call rotation as needed

Mandatory Requirements:

Educational Background:

  • High School diploma or GED equivalent

Professional Experience:

  • Retail sales background within the home improvement, equipment sales/rental or telecommunications markets preferred but not mandatory

  • Previous working knowledge of small, medium and large tools- Previous parts and counter experience is preferred.

  • Knowledge of mailing/shipping procedures


  • Must have a valid driver’s license and excellent driving record

  • Ability to drive/operate multiple types of vehicles and equipment

  • Knowledge on how to identify and use various tools

  • Ability to engage in natural verbal interaction with customers

  • Able to walk into unfamiliar environments and adjust rapidly to the setting

  • Multi-task on multiple assignments within a fast-paced environment

  • Attention to detail

  • Customer service focused

  • Solid and proven computer skill set (knowledge of MS Office is preferred)

Working conditions

  • Primary working conditions will be service area and front counter.

  • Secondary work locations include the garage area, outdoor lot/yard and maintenance area.

Physical requirements

The candidate must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing and reading. Knowledge of office equipment operation such as the telephone, computer terminal, portable computer, calculator, copy machine and fax machine is required.

Preferred Requirements :

EEO/AA: Females/Minorities/Disabled/Vets

Job ID 123435

# Positions 1

Location US - TX - Channelview

Category HERC Operations