Comcast Billing Analyst in Centennial, Colorado
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Responsible for utilizing all applications within the billing system to provide internal customer support and resolve software issues. In addition, maintains the integrity of the database while supporting the Company's vision to continue to expand the business within our markets. Responsible for planning and assisting in the development, implementation, and support of new technologies. Maintains the integrity of the database while supporting the Company's vision to continue to expand the business within our markets. Analyzes billing system data and reports in order to meet the needs of the system. Monitors all data output to assure validity to the user, as well as maintain integrity of the database. Interfaces with other departments to determine needs and produce results to increase efficiencies. Assists other departments by utilizing billing system(s) to help improve efficiencies. Works with moderate guidance in own area of knowledge.
-Affects customized billing requirements for our key customer accounts.
-Ensures customized reporting to affect company compliance requirements.
-Maintains addressable interfaces and all related software applications within applicable billing systems.
-Implements testing procedures processes for new and modified applications and implements software enhancements to billing and addressable systems.
-Reconciles information between the controllers and the billing system.
-Oversees projects that require changes to the billing system
-Plans and assists in determining scope of new projects and in determining the impact of those projects on the department.
-Oversees daily operation of collection process, reporting processes, and billing production process.
-Studies and evaluates existing workflow of the department and makes recommendations to help improve processes.
-Trains and provides guidance to other co-workers to help develop their billing system skills.
-Utilizes external database knowledge and skills to plan and develop tools to support other departments.
-Consistent exercise of independent judgment and discretion in matters of significance.
-Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
-Other duties and responsibilities as assigned.
Education Level-Bachelors Degree or Equivalent
Field of Study-Information Sciences, Technology, Computer Science
Years Experience-Generally requires 2-5 years related experience
SingleView and CSG billing system experience and expertise desired
Comcast is an EOE/Veterans/Disabled/LGBT employer