JCPenney Product Expert - Roseland S/C in Canandaigua, New York

Product Expert - Roseland S/C

Location:Canandaigua, NY, United States-Roseland S/C 3225 State Rt 364 Ste 165

Job ID:1059403

Date:October 18, 2016

Job Description

General Description

Do you like serving customers and doing everything you can to make them happy? Do you have a passion for Jewelry, Furniture, or Window design? Do you like being known as the most knowledgeable person in your area of expertise? Do you like being a part of something that’s never been done before? Well…being a Product Expert at JCPenney might be the position for you! Come be a part of our team.

The Product Expert’s role is to be the resident guru around all things jewelry, furniture, or windows in the entire store. You know these products inside and out and love educating the customer on how your merchandise can enrich their lives.


• Educates customers – You know it all. Your merchandise can get complicated and customers need your help in understanding how things work or how they are best used. You love teaching them these things and seeing that smile on their face!

• Assists customers – You seek out customers and do whatever you can to make their experience GREAT. You listen, you help, you educate, and you make them want to come back!

• Maintains product presentation – You are always making improvements to how the merchandise is displayed after the customer has taken time to explore all of our great products!

• Replenishes products – You’ve got your finger on the pulse of the customer; you know when merchandise is getting low and you know just where to get more to ensure all of our customers have the styles and sizes they need!

• Supports a learning environment – You enjoy sharing your knowledge of store merchandise with your teammates so that they can better assist customers every day.

Skills and Characteristics:

Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency

Job Title:Product Expert - Roseland S/C

Location:Canandaigua, NY, United States-Roseland S/C 3225 State Rt 364 Ste 165

Job ID:1059403

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