Brockton Hospital Team Leader, Patient Financial Counselors in Brockton, Massachusetts

Team Leader, Patient Financial Counselors


Signature Healthcare Brockton Hospital, 02302


Patient Registration


Full Time


Monday - Friday 8:30 AM to 5:00 PM


Job Family & Level:

Administrative 3

Job Details:

Under direction from the Supervisor of Patient Registration, the Team Leader, Patient Financial Counselors is responsible for daily oversight and functional direction of the Patient Financial Counselors. This responsibility includes but is not limited to monitoring daily financial counselor activity and their activity worksheet, acts as a resource for questions, daily review of TRAC reports, reviews prior day admissions for Self Pay patients, distributes unassigned mail, holds weekly informational meetings and trains new financial counselors. High school diploma or equivalent required. Post high school education in business preferred. Meditech experience preferred. Requires in-depth knowledge of third party payors and State and Federal financial assistance programs.

Signature Healthcare is committed to continuous process improvement. We have embraced LEAN as our management system and our way of working. All employees have a significant role in improving our environment of care through problem solving, generating improvement suggestions, goal setting & measuring results.