ProQuest Product Management Coordinator in Bethesda, Maryland

The Product Management Coordinator interacts with internal and external stakeholders to support Product Management in the execution of product lines.

Duties and Responsibilities:

  • Assists VP and designated Product Managers who report to the VP, in the launch of new products each year, including helping prepare materials for new product go-to-market plans, such as blogs, Webinars, sales and customer support materials.
  • Assists VP and designated Product Managers with prioritizing and tracking product features and stories that are in the planning stage and in the development queue, informing them when development/projects are behind, ahead or behind schedule.
  • Tracks issues with ongoing products, such as monitoring a list of Content Ops responsibilities for ongoing products and compiling responses on a weekly basis from different staff and reporting findings to the appropriate Senior/Lead Product Manager about whether or not they are on task.
  • Supports a variety of initiatives, assisting with competitive research and analysis and analytics, including comparison for products and market channels; conducts market analysis, including updating the product ‘gap’ and ‘sales’ reports on a monthly basis..
  • Performs monthly sales revenue analysis and forecast and organizes monthly revenue/margin reports and presentations.
  • Collects and analyzes customer feedback from activities conducted by Senior/Lead Product Managers, such as focus groups and surveys, and provides recommended solutions to them fornext steps.
  • Tracks processes, tasks and schedules within the department.
  • Books travel and related events and needs for the VP and designated members of the Product Management Team who report to the VP.
  • Processes expenses, purchasing activity, and time off on behalf of VP and designated product management team members who report to the VP.

Minimum Qualifications:

  • Bachelor’s degree in related field plus up to 5 years of relevant work experience or equivalent combination of education and experience.
  • Experience with online research tools and electronic library resources.
  • Proven ability to gather and collate data, conduct analysis, look for patterns and recommend and support decisions based on this data.
  • Solid understanding of the typical research needs of undergraduate students for area of study.
  • Ability to use effective communication and active listening skills to identify and articulate requirements.
  • Strong verbal and written communication and presentation skills.
  • Self-motivated with the ability to multi-task and work independently in a fast-paced environment.
  • Proficient with Microsoft Office applications, particularly Word, Excel, and PowerPoint.

Ancillary Qualifications:

  • Familiarity with ProQuest products.
  • Recent experience as an academic researcher using online databases and other web-based services.
  • Domain knowledge of basic web technologies and online applications used in an academic environment.

Other important information about this position:

  • This position is full time based in the Bethesda, MD ProQuest office location.
  • Occasional travel may be required.
  • This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours, and occasionally working remotely with prior approval.
  • Maintains good attendance and punctuality
  • Every position requires certain physical capabilities. ProQuest seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.

EOE/M/F/Vet/Disabled

Location: Bethesda, MD

Requisition Number: 2247

# of Openings: 1