Acuity Brands Technical Writer in Berkeley, California

Our Team

Acuity Brands is the North American market leader and one of the world's leading providers of innovative lighting systems. Our LED lights are computing, sensing, network connected platforms. Everywhere there are people, there are lights! We are perfectly positioned to enable the world of IoT and we continue to innovate through new and creative technologies. We are driving the industry's transformation to smart lighting, redefining how people live, work and play.

Acuity Brands is seeking an independent, versatile Technical Writer to oversee, maintain, and write end user and developer documentation, for current and future DGLogik software products.

About the Role

The candidate must be passionate about:

  • Maintaining wiki documentation that is easy for multiple team members to edit but that must be updated in multiple places, including online docs, in-product help, and "re-skinned" documents used by resellers and other partners.
  • Overseeing a content migration to a single-sourced CMS and authoring tool, such as MadCap Flare.

What you will do:

  • Oversee software documentation goals, priorities, and timelines.
  • Document complex tools used for UX design, visual design, data integration, and data visualization.
  • Document workflows in applications and other solutions created using the tools described above.
  • Independently seek out answers both through self-guided product exploration and through reaching out to content experts.
  • Advocate for technical review.
  • Keep documentation up-to-date with new features that are rapidly added and incrementally improved.
  • Organize and prioritize documentation requests from a variety of sources, including development, professional services, sales, marketing, support, QA, and external stakeholders.
  • Write many kinds of product documentation, including tutorials, installation guides, references, feature descriptions, product orientations and summaries, and in-product help.
  • Communicate with external stakeholders to ensure the documentation delivered to those stakeholders' user bases remains up to date.

Why is Acuity Brands a great place for software development?

  • Our software team is a strategic part of the direction of our company
  • Our company is a profitable market leader and provides financial stability
  • You will work with diversely talented, fun and supportive teams
  • We believe in a healthy work/life balance
  • We produce quality software that you can be proud of.

Required Skills

  • Creating video tutorials, especially for complex software, or for art or design tools.
  • Writing "cookbooks" for programming languages, or for art or design tools.
  • Writing installation and integration guides for a Systems Administration audience.
  • Working with IoT concepts, such as sensor-driven data collection, or data actions or controls, in any context, such as building automation, logistics tracking, or retail customer engagement.
  • Working with REST APIs or database integrations, in any context.
  • Documenting SDKs.
  • Documenting APIs.
  • Documenting query languages.
  • Developer outreach and programming languages.
  • UX design, UI design, graphic design, HTML and CSS, or JavaScript.
  • Editing UI text, form field alignment, and other visual and textual UI details.
  • Writing marketing documentation for a technical audience.
  • Be proficient in Microsoft Word, including cross-references and styles
  • Be willing to learn new concepts quickly.
  • Love creating wonderful docs.

  • Leading product trainings.

  • Providing customer support.
  • Be comfortable communicating with key team members remotely.
  • Thrive while working both independently and on a team.

Nice to have

  • Leading product trainings.
  • Providing customer support.
  • Be comfortable communicating with key team members remotely.
  • Thrive while working both independently and on a team.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled