Washington State Marine Operations Watch Supervisor in Belltown, Washington


The Opportunity: The Washington State Ferries is seeking a Marine Operations Watch Supervisor. This position is responsible for coordinating activities of personnel engaged in emergency management, communications, traffic management, and dispatch and customer relations. The Watch Supervisor maintains communications between the operations center and field operations, is responsible for maintaining, updating and disseminating all recorded information which impacts on-time performance, operations disruptions, and daily fleet activities. This position also initiates and dispatches necessary resources to remedy the operation irregularities/emergencies in coordination with Safety Management Procedures (SMS). The schedule for this position is a swing shift on Thursday (1300-2200 hours) and graveyard on Friday, Saturday, and Sunday (2100-0700 hours).

Washington State Ferries is a government agency within the Washington State Department of Transportation (WSDOT) that operates automobile and passenger ferry service in the U.S. state of Washington as part of the Washington State Department of Transportation. It runs 10 routes serving 20 terminals located around Puget Sound and in the San Juan Islands, designated as part of the state highway system. The agency maintains the largest fleet of ferries in the United States at 24 vessels, carrying 23 million passengers in 2014. As of 2014, it was the largest ferry operator in the United States, and the fourth-largest ferry system in the world.

The Washington State Department of Transportation (WSDOT) is the steward of a multimodal transportation system and responsible for ensuring that people and goods move safely and efficiently. In addition to building, maintaining, and operating the state highway system consisting of over 18,000 lane miles and 3,600 bridge structures, WSDOT is responsible for the largest ferry system in the nation; owns three Talgo train sets in the Amtrak Cascades fleet; and works in partnership with others to maintain and improve local roads, railroads and airports, as well as to support alternatives to driving, such as public transportation, bicycles and pedestrian programs. Additionally, WSDOT manages the world's widest tunneling project and the world's longest floating bridge. WSDOT's diverse programs and projects are supported by more than 6,800 full-time employees, including engineers, vessel captains, maintenance technicians, environmental specialists, planners, and more. We take pride in our workforce and strive for excellence and integrity in everything we do.

This position will perform the following work:

  • Maintain communications between the operations center and field operations (vessels and terminals). Will be responsible for maintaining, updating and disseminating all recorded information. Direct all operations support staff, including Dispatch, Information Agents and Terminal staff in lieu of supervisory or managerial personnel on duty or as needed which impacts on-time performance, operational disruptions and daily fleet activities
  • Manage day to day operational emergencies/irregularities within the guidelines of the Safety Management System
  • Provide first responder actions to arrange transport of persons in critical medical condition. This will include disruptions to the scheduled service
  • Provide interface between vessels, terminals and management with city, county, state and federal agencies for regulatory and emergency response requirements

An ideal candidate for this position will have:

  • Five years of experience in marine operations working with passenger transportation systems OR a Bachelor's degree and one year of supervisory experience in a marine transportation system
  • Additional qualifying experience in marine operations or passenger transportation systems may be substituted, year for year for the education
  • Knowledge of: International Safety Management (ISM), Safety Management System (SMS), USCG regulations and WSF regulations and vessel staffing requirements, Collective Bargaining Agreements as they relate to hours of work and paid/unpaid leaves, computer programs such as Word and Excel, familiarity with specialized computer programs used by the Dispatch Department
  • Ability to plan, organize and work independently, establish and maintain effective working relationships with employees and staff; comprehend complicated instructions from supervisors and formulate action plans, communicate and maintain composure under high stress situation
  • Ability to read and understand Collective Bargaining Agreements and maritime licenses, and make sound business decisions in compliance of same

Note: This position is covered by a union shop provision. Therefore, as a condition of employment, candidates who are appointed are required to become members of MMP, or arrange to pay to that union a fee equivalent to its regular monthly dues. The union shop provision shall be effective on the first day of the month following the employee's initial 30 days in this classification.

How to Apply:Applications for this recruitment will be accepted electronically. Please select the large "apply" button at the top of this announcement. You may need to set up an account profile. To be considered for this position you will need to answer the supplemental questions, as part of the supplemental questions you will need to provide a letter of interest. Your letter of interest should describe how your experience, training and education make you a viable and competitive candidate for this position.

Contact us:For inquiries about this position, please contact Jessica Mangoat 206.389.8532 or email to mangoj@wsdot.wa.gov. Please reference recruitment number 2016-WSF-062. PLEASE NOTE: Emails will not be accepted as applications.

**Employment, Education and Criminal History Verification

Due to the nature of this position a comprehensive background check will be conducted on the final candidate(s) prior to hire. Applicants will be required to sign a release of authorization prior to conducting the background check. Applicants will be notified prior to any adverse hire action taken as a result of a background check. Information received from the background check does not automatically make a candidate ineligible for employment. However, candidates that provide false or misleading information in their application and/or authorization may be eliminated from any further consideration. If you have questions regarding this process, please contact the recruiter listed above.

The Washington State Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, and disabled and Vietnam era veterans are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Office of Human Resources, at 360.705.7042 or email atjobinfo@wsdot.wa.gov.

Procedures (SMS).

Job Type: Full Time - Permanent

Job Number: 2016-WSF-062

Department: Dept. of Transportation

Closing: Continuous

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504.

Website: http://www.careers.wa.gov

Salary: $41.35 Hourly

Location: King County - Seattle – Belltown, WA