Upper Chesapeake Medical Center Concierge Representative in Bel Air, Maryland

Concierge Representative

Department:

Guest Services

Job Code:

366

Schedule:

PRN (As Needed/No Guaranteed Hours)

Shift:

Day shift

Hours:

7:30 am - 4:00 pm

Job Details:

Responsibilities: Under the general supervision of the Manager of Guest Services, this position is responsible for greeting and assisting patients, patient family members, or other guests. Performs various tasks including way-finding, providing information about the facility, assistance with any special needs/requests, as well as providing a warm welcome to all visitors. This position interacts with patients, family members, and other visitors ranging in age from neonate to geriatric.

Qualifications: High school diploma or GED required. Some college courses in a healthcare related field preferable. Five years of hospital or healthcare experience interacting with customers. Prior experience in a customer service department, and knowledge of local businesses and the Harford County area is desired.