Justice, Bureau of Prisons/Federal Prison System Information Technology Specialist (Computer Services Manager) in Beaver, West Virginia

Job Overview

Job Overview
Summary

About the Agency

Why work for the Federal Bureau of Prisons?

You can have a meaningful career with an agency that truly values a diverse workforce. In our agency, you’ll find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring that federal offenders serve their sentences of imprisonment in facilities that are safe, humane, cost efficient, appropriately secure, and provides reentry programing to ensure their successful return to the community. Our employees at federal correctional facilities are "correctional workers first" and perform correctional work regardless of their specific occupation.

Our long-standing culture of being a close-knit family sets us apart from other agencies - at the BOP you don't just get to know your co-workers, you make life long friends.

We have many facilities located throughout the nation: 122 institutions, 6 regional offices, a headquarters, 2 staff training academies, and 26 residential reentry management offices.

In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution.

The representative rate for this position is $79,386 per annum ($38.04 per hour).

Duties

The work of the position involves analytical and evaluative duties related to computer networks and/or telecommunications with primary knowledge requirement of information processing methodology, information technology, computer capabilities, and processing techniques. The work includes departmental responsibilities within the institution.

Incumbent oversees implementation of new system hardware and software and develops operating procedures. Monitors the ongoing operation of a complex network environment with a large number of users in an installation and ensures corrective action to restore operational service is accomplished.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Supervisory Status

Yes

Promotion Potential

12

Travel Required
  • Occasional Travel
  • Travel may be required for training and/or work related issues.
Relocation Authorized
  • Yes
  • Reimbursement is authorized for travel and transportation for this position.
Who May Apply
This job is open to…

This announcement is open to the following:

  • BOP Employees Nationwide (Internal Employees/Agency Employees Only)
  • DOJ Surplus and Displaced (CTAP) Employees in the LCA. Duty Location: FCI Beckley, WV

Questions? This job is open to 2 groups.

Job Requirements

Job Requirements
Key Requirements
  • U.S. Citizenship is Required.
  • See Special Conditions of Employment Section.
Qualifications

To be considered for the position, you must meet either the requirements specified in the section titled Education OR the requirements specified in the section titled Experience.

Education:

There is no substitution of education for specialized experience at this grade level.

OR

Experience:

You must have IT related experience demonstrating each of the four competencies listed below.

  • Attention to detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations. AND

Specialized Experience:

You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Some examples of qualifying experience:

  • Developing and maintaining procedures for networks, system operations, and product assembly and installation.
  • Experience overseeing function tests of the hardware/software to resolve technical problems and ensuring appropriate on-site repairs.
  • Experience recommending methods and procedures and coordinating corrective action to optimize utilization of present equipment.
  • Experience preparing programming specifications for implementation by computer programmers. Specifying inputs and outputs, appropriate data structure, module interface plans, detailed layout of files, and test plans.
  • Experience coordinating interface with programmers and functional area specialists and advising on problem resolution. Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

Your eligibility for consideration will be based on your responses to the questions in the application.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here

Security Clearance

Public Trust - Background Investigation

Additional Information

Additional Information
What To Expect Next

We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.

BENEFITS

Review our benefits

Other Information

This position IS NOT included in the bargaining unit.

The Department of Justice provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the hiring/servicing personnel office. The decision of granting a reasonable accommodation will be on a case-by-case basis. Selection will be made without discrimination for any non-merit reason such as race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Special Conditions of Employment Section:

Initial appointment to a supervisory/managerial position requires a one-year probationary period.

The incumbent is subject to geographic relocation to meet the needs of the agency.

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.

The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.

Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/476853600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 2017-08-11 to 2017-09-01

Salary: $72,168 to $93,821 / per year

Pay scale & grade: GS 12

Series: 2210 Information Technology Management

Appointment type: Permanent

Work schedule: Full Time

Job announcement number: MXR-2017-0108

Control number: 476853600