BAYFIELD INN Front Desk Guest Services Representative in BAYFIELD, Wisconsin

JOB REQUIREMENTS: The Bayfield Inn is seeking applicants for the busy SUMMER 2017 season. The Bayfield Inn is newly renovated reflecting yesterday's charm with today's amenities. The Bayfield Inn has been serving Bayfield and its visitors for close to 100 years and offers a wide variety of lodging options to fit all needs and budgets. The Bayfield Inn has 21 luxury hotel rooms and 38 centrally located Vacation Rentals to including condominiums, homes, apartments and suites. Front Desk/Guest Services Representatives would accommodate hotel, motel, and vacation rental property patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Other duties may include but are not limited to the following: Answering telephones and directing calls to other departments. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Arrange tours, taxis, or restaurant reservations for customers. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Compute bills, collect payments, and make change for guests. Contact housekeeping or maintenance staff when guests report problems. Date-stamp, sort, and rack incoming mail and messages. Greet, register, and assign rooms to guests of hotels or motels. Issue room keys and escort instructions to bellhops. Keep records of room availability and guests' accounts, manually or using computers. Make and confirm reservations. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Candidates must be able to multi-task, must like fast-paced, challenging work environment and be available to work weekends, holidays, and nights. Basic to intermediate computer skills and ability to communicate clearly and effectively are a must! ***** APPLICATION INSTRUCTIONS: Apply In Person: Applications can be picked up at the Front Desk inside The Bayfield Inn at 20 Rittenhouse Avenue, Bayfield, WI. Mail a Rsum: Mail Resumes to: The Bayfield Inn Attn: Nathan Lawyer, Human Resources PO Box 810 Bayfield, WI 54814-0810 E-Mail a Rsum: Apply Online: