Intuit Application Opertions Engineer 2 in Bangalore, India

Description

 

Responsibilities

  • Responsible for driving operational excellence for the connected services that a business offers to its customers to deliver an "always on" operation, year round, at the right cost

  • Uses your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences

  • Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings

  • Includes creating, developing & managing the deployment architecture for the application

  • Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts

  • Developing and driving incident management processes, playbooks and stakeholder communication mechanisms

  • Overseeing change management & configuration management operating mechanisms

  • Driving root cause analysis (RCA) and risk management processes

  • Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide

Qualifications

 

Qualification

  • BS in Computer Science or related field

  • 3+ years related experience

  • Monitoring tools setup and configuration

  • Troubleshooting production issues

  • Performance tuning of App/Web tier

  • System Admin exposure

  • Expertise in managing middle tier and app tier

  • Expertise in writing Shell/Perl/Python for automation.

  • Experience using AWS, Chef, Git etc.

 

EOE AA M/F/Vet/Disability