Robert Half Technology Desktop Support Technician in Baltimore, Maryland

Robert Half Technology is hiring for a Desktop Support Technician to work in Baltimore on a Desktop Support contract opportunity. Please apply by sending your resume to Laura.Schneider@rht.com.

  • Provides first-line problem determination in support of customers

  • Provides support in desktop/laptop hardware, peripherals, operating systems and specific software running on the desktop/laptop both in person and through electronic means (phone.mail.icketing system).

  • Supports administration of e-mail, calendar, telephones, upgrades, endpoint security administration and inventory.

  • Installs and configures workstations, network and local printers, scanners and other peripheral devices attached to the PC and LAN.

  • Performs other technical duties as assigned.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 02000-9500776354

Functional Role: Desktop Support

Country: USA

State: MD

City: Baltimore

Postal Code: 21202

Compensation: DOE

Requirements:

  • Demonstrated skills to identify and resolve user's problems

  • Demonstrated skills to install and support upgrades as they relate to desktop/laptop hardware, operating systems, and peripherals

  • Demonstrated knowledge of end user hardware and network infrastructure

  • Demonstrated knowledge of endpoint security technology, and inventory control methods

  • Demonstrated experience working with email and calendar services

  • Demonstrated customer service skills