Marsh Services Architect - LOE Office in Atlanta, Georgia

Title: Services Architect - LOE Office Location: US-GA-Atlanta Other Locations: US-IL-Chicago

Position Summary:

This role acts as the key steward for the LOE (Level of Effort) process partnering with sales and relationship management colleagues and delivery subject matter experts to provide estimates for new and expanded opportunities. The role creates the standards for estimating for the organization partnering with subject matter experts across multiple teams to develop and maintain the estimating model. The role also builds out tools, documentation and best practices to support the LOE process for the organization. The position requires the ability to work effectively across multiple functions with a focus on continuously improving our ability to accurately estimate the hours needed for new or expanded projects.


  • LOE Work (Actual LOE build and Facilitation of LOE completion)

  • Interaction with Client/Sales/Account Executives to clarify scope (requests for additional info , includes communications with Account Executives, Sales, internal Subject Matter Experts)

  • Admin (reviewing submitted LOE requests, assigning, Weekly Escalation Call, etc)

  • Facilitation of LOE framework, systems, and ongoing updates of LOE related calculations, best practices and tools.

  • Cross functional discussion and review of specific project LOE issues, clarifications, suggestions and recommendations


  • Bachelors Degree


  • 5 Years Experience

Knowledge and skills:

  • Understanding of key project management concepts and estimating project hours and duration.

  • Understanding of ClearSight tools and system capabilities

  • Knowledge of ClearSight resource capabilities to apply to LOE approach

  • Ability to prioritize and work in an environment of shifting priorities

  • Strong interpersonal skills and ability to partner with cross functional teams

  • Ability to define and build processes, procedures and client documentation

  • Willingness to challenge the status quo and seek out opportunities to improve processes

  • Ability to balance tactical and strategic responsibilities

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit for more information and follow us on LinkedIn and Twitter @MarshGlobal

Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.