Fiserv Network Engineer, Staff in Alpharetta, Georgia

Position Description

Find Your Forward as a Network Engineer, Staff at Fiserv, a FORTUNE™ 500 member, and join the industry leader in financial services technology. With more than 22,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a commitment to innovation. We support our team with a collaborative work environment that values leadership and new ideas. Members of our team thrive on this environment to build the solutions that power more than 13,000 banks and businesses worldwide.

In this role, you’ll help build the technology responsible for our core services. Your work will influence the success of companies across the world. Members of our Technology team are experts in the field, working to evaluate and improve today’s systems while building tomorrow’s.

Position Purpose:

The Network Engineer is responsible for design and development of network services and technologies to meet client and business unit requirements. The primary objective is to identify optimal networking and communications solutions that deliver long term capabilities, capacity, reliability and resiliency for the business units and clients to successfully maintain and grow their business operations.

Essential Job Responsibilities:

This role involves understanding of the client and business unit requirements, and designing and deploying optimal networking and connectivity solutions that enable clients and business units to achieve their operational and business goals. Making technology decisions as they relate to the overall network architecture and associated technologies. This includes (but is not limited to) IP addressing; possibly creating schemes to resolve IP addressing conflicts; route conflicts, switching, routing protocols, load-balancing and route selection technologies that may include VRF and policy-based routing, policy-based load-balancing, etc. Day-to-day interaction with telecom providers, equipment suppliers and 3rd party network vendors, to engage their technical resources to perform tasks. Role sometimes requires scheduling and attendance on overnight maintenance windows. Resource can expect to routinely be called upon to analyze and interpret traffic and utilization of services on network connections. Participation in disaster recovery exercises, pre-production certification testing and troubleshooting events is expected. Coordinate internal Fiserv operations to meet and exceed data communications project expectations including but not limited to engineering/developm ent, certifications testing, Network and IT Operations, capacity planning and production readiness. Accountable for resolving all project level, cross-functional, partnership issues and escalations. Manage partner/client expectations for data communications connectivity and related services to Fiserv products and applications, throughout project(s) lifecycle. Client expectations include functionality, cost, delivery schedule, support readiness and relationships (usually working directly with senior level technical resources, project managers and business decision makers at client). Performs other duties as required.

/The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities./

Required Qualifications:

  • College degree or comparable certification in IT (CCNA/CCNP), telecommunications, computer science, or related field is preferred.

  • Hands on experience in layer-3 protocols (EIGRP,BGP, etc), route distribution, route filtering, etc.. Hands on experience configuring and upgrading Cisco IOS. (ACL's, SNMP, IPSEC, VPN, Router Security).

  • Hands on experience using MS Visio network design software.

  • Hands on experience with QOS, NAT/PAT, MPLS, Frame Relay, ATM, VPN, VoIP.


  • Required

Job Related Experience:

  • 3-5 years of experience required in design, planning, coordination and implementation of technology projects among multiple telecom and equipment vendors and customers.

Additional Skills/Knowledge:

  • High organizational skills

  • Ability to handle multiple tasks and meet deadlines.

  • Ability to work closely with other departments and business units to troubleshoot, isolate and resolve client and/or business unit connectivity issues.

  • Ability to work efficiently and productively with minimal direction or guidance

  • Capable of exercising discretion and independent judgment

  • Ability to handle extremely confidential information in a professional manner

  • Ability to communicate, both verbally and written, with a high level of confidence.

Travel Required:

  • Travel on occasion (5%)

Work Environment:

  • Some work by the team is required to be performed during our established nightly or weekend maintenance windows.

  • Permanent positions will also require the engineer to work into the on-call rotation with approximately 6 other peers.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.