Arkansas Government Job DHS PROGRAM SPECIALIST in Alexander, Arkansas
The Department of Human Services (DHS) Program Specialist is responsible for analyzing, monitoring, and evaluating human service programs. This position is governed by state and federal laws and agency/institution policy.
Researches, analyzes, and interprets existing and proposed state and federal laws related to specific Department of Human Services program areas, and prepares reports regarding the impact, implementation, and evaluation of such laws. Reviews records and reports to determine service effectiveness and policy and procedure compliance of program activities. Develops program plans, policies, procedures, and reporting mechanisms and revises operating manuals with changes or additions. Investigates complaints, identifies program deficiencies, prepares corrective action plans and implementation procedures, and conducts follow-up review to ensure corrective action plans are implemented and evaluates their effectiveness. Provides technical assistance and serves as a coordinator for the review, interpretation, and development of specific program policy, procedure and/or funding. Discusses policy and procedure effectiveness or problems with department, state and federal representatives and establishes resolution methods. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of state and federal laws, regulations, and policies governing social service programs delivery. Knowledge of research and analysis techniques. Ability to analyze, interpret, develop and apply laws, policies and procedures governing specific departmental programs. Ability to monitor and evaluate the effectiveness of programs and services. Ability to prepare, present and review oral and written information. Ability to utilize computer software and applications.
Minimum Education and/or Experience
The formal education equivalent of a bachelor's degree in psychology, sociology, or a related field; plus two years of experience in social or community service program activities or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Proficient in basic personal computer skills and use of Microsoft Office is preferred. Attention to details is necessary. Excellent communication skills, written and oral, are required.
Certificates, Licenses, Registrations
Agency Specific Information
Division Name Division of Youth Services
Hiring Official Marshelvia Thompson-Collins
Special Work Condition The starting salary for this position is $29,251. This position is located in Alexander, AR.
This position may involve exposure to physical aggression and verbal abuse and requires that all staff be prepared to participate in the appropriate physical restraint of juveniles.
This position may require in and out of state travel.
Must have a valid Arkansas Driver's License.
Special Application Information GENERAL INFORMATION: All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired. Applications are prescreened according to the state application, addenda, résumé, transcript, licenses and any other information that is submitted. Only transcripts should be submitted at the time of applications; reference letters, certificates, and licenses should be brought at the time of interview. Failure to complete the application form according to instructions with complete and accurate information will adversely impact your comparison to other candidates. List all prior work experience, including military service, with most recent employment first. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties. False, misleading, or incomplete statements may result in disciplinary action and possible termination. Benefits package may include: health & life insurance, vacation & sick time, paid holidays, credit union membership, retirement, career bonus, and deferred compensation. CONTINUOUSLY ADVERTISED POSITIONS: Submitting an application for a continuously advertised position does not guarantee that a job is available for that position title; e-mails stating that the applicant meets the minimum qualifications for a position are for future reference. Applications submitted for continuously advertised positions are kept on file for 60 days. As jobs for that position title become available, eligible applications in that file that match the county and division criteria will be considered. On your application you should have designated in which counties and divisions you are willing to work. Please keep in mind that you will not appear on hiring lists for counties you do not designate. Do not select “statewide” from this county list. FOR ALL FAMILY SERVICE WORKER POSITIONS ONLY: Applicants must submit an official transcript by mail in addition to applications for all levels of Family Service Worker positions except for Family Services Assistant positions. Transcripts will remain on file for future applications. The following Bachelor’s, Master’s, and Doctorate degrees are valid for such Family Service Worker-type positions: Behavior Science Child and Family Development Child Development Counseling (any field) Criminal Justice Education: Early Childhood, Elementary, Middle Level, Secondary, or Special Family & Consumer Science Family Development Family Services Home Economics Human Development & Family Studies Human Services Psychology Rehabilitation Science Social Welfare Sociology Social Work Mail your transcript to the following address: Arkansas Department of Human Services Attn: Recruitment P.O. Box 1437, Slot W301 Little Rock, AR 72203 The transcript must be an official transcript sent from the university or college you attended. The transcript must still have the envelope sealed with the security seal affixed. Once the seal is broken, the transcript is considered void.