Catholic Community Services of Southern Arizona, I Program Coordinator III – iCanConnect/Deafblind and Special Services in Albuquerque, New Mexico

As a condition of employment, all CCS employees are required to qualify for an Arizona Level One Fingerprint Clearance Card

Position Purpose

Identifies individuals who are deafblind or deaf/hard of hearing with a significant disability and who may be eligible for services, conducts intakes, and determines eligibility for services/supports from the Deafblind and Special Services department at COPD-NM. Coordinates services for consumers of the Deafblind and Special Services program to include assessments and trainings for the iCanConnect (FCC) program. Responsible for maintaining demonstration technology for the iCanConnect Program. Position may from time to time be stressful and require a high demand of performance. Extensive travel across the state of New Mexico is required. May perform other duties as assigned.

Essential Functions

Deafblind and Special Services (mostly outside the Metropolitan Albuquerque area):

  • Works with Assistant Program Director of the Deafblind and Special Services as well as the Agency Director to identify individuals who are deafblind or deaf/hard of hearing with a significant disability and who may be eligible for services (this includes collaboration with other federal, state, local agencies/entities to identify individuals who eligible for Deafblind and Special Services – including iCanConnect)
  • Conducts intakes for all services provided by the Deafblind and Special Services Program outside of Metropolitan Albuquerque
  • Provides service coordination to consumers of the Deafblind and Special Services outside of Metropolitan Albuquerque under the supervision of the Assistant Program Director and with support from the Agency’s Service Coordinator (which includes referrals for services provided by COPD and other agencies/institutions, follow-up on referrals, monitoring consumers situation to see if additional services/referrals are needed, etc.)
  • Assist in recruiting Support Services Providers (SSPs) in rural areas of New Mexico
  • Assist the Deafblind and Special Services’ Assistant Program Director in providing initial and/or ongoing training to rural SSPs
  • Provides Support Service Provider (SSP) support, as needed and assigned for consumers outside of Metropolitan Albuquerque
  • Plans and provides outreach as well as training activities for the Deafblind and Special Services Program under direction of the Program’s Assistant Director

iCanConnect/FCC Program (statewide):

  • Works with Assistant Program Director of the Deafblind and Special Services and the Agency Director, the iCanConnect Program at the Perkins School for the Blind, and other federal, state, local agencies/organization to identify individuals who are deafblind and may be eligible for the FCC’s National Deafblind Equipment Distribution Program (aka. iCanConnect)
  • Performs technology assessments according to FCC guidelines to include: communication skills, visual acuity, hearing loss, learning style, supports needed
  • Arranges and conducts installations, trainings, repairs/exchanges of technology dispensed to individuals participating in the program
  • Matches technological needs of the consumer with the proper equipment to support telecommunication needs
  • Works with Assistant Program Director of the Deafblind and Special Services as well as the Agency Director to assure outreach activities meet contractual obligations and provide services to needed persons
  • Responsible for data base entries – including adding consumers to the database, preparing material requests, assessment/training reports, repairs/exchanges, etc. – into the iCanConnect database
  • Assists Assistant Program Director (Deafblind and Special Services) with the preparation and submission of monthly reports and billing to the FCC
  • Assures billing and data base are consistent and works with billing clerk to prepare and submit billing as directed by the contract date to the FCC
  • Maintains inventory of demonstration technology for the iCanConnect program
  • Assures billable units each week are met for compliance and budget
  • Oversees the New Mexico FCC program assuring that the agencies meet the needs of the Deafblind consumer in the area of technology
  • Works to make sure that assessments and trainings are done to support the needs of the Deafblind person seeking FCC services
  • Works with other professionals around the state to identify Deafblind persons with challenges who meet eligibility requirements for FCC services
  • Works with the FCC consumers and makes referrals to assure that other support services are in place to help them in other life challenges
  • Assures program compliance
  • May drive agency or personal vehicle on company business

Minimum Qualifications
  • Bachelor’s degree in Computer Technology and/or IT, Rehabilitation, Counseling, or Education
  • Ability to train others on the use of computer and/or assistive technology
  • Conversational American Sign Language or Signed English
  • Ability to write clearly and produce accurate training and other reports in standard English
  • Proven ability to lift 20 lbs. 15% of the time
  • Ability to travel independently
  • Pass FBI Fingerprint Criminal History Summary
  • Valid New Mexico Driver License, proof of insurance and Motor Vehicle Division Motor Vehicle Report for New Mexico
  • Pass drug screening test
Desired Qualifications
  • Master’s in Rehabilitation, Counseling, Education, Technology, or related field
  • Experience working with technology and individuals who are deaf, hard of hearing, deafblind, blind, and/or low vision
  • Additional years of directly related experience
  • Proven knowledge in the operating systems of Windows based operating systems and/or Apple based operating systems
  • Fluency in American Sign Language and/or Signed English
  • Fluency in uncontracted Braille
  • Fluency in contracted Braille (BANA and/or UEB)
  • Certification of completion of contracted Braille course
  • Fluency in alternate communication modes used by individuals who are deafblind or deaf-plus (e.g., tactile signing, print-on-palm, tangible symbols, etc.)
  • Experience working with individuals with developmental disabilities
  • Experience working with individuals with fine and/or gross motor disabilities
  • Proficient in using assistive/access technology and software
  • Proficient in the use of assistive listening devices
  • Proficient in the use of low vision devices (optical and non-optical)
  • First Aid and CPR certification

No.: 03-10-097

Location: Community Outreach Program for the Deaf - Albuquerque

Status: Non-Exempt - Full-Time

Salary: $15.00 - $18.75 Depending On Experience

Open: Dec 1, 2015

Closing Date: Open Until Filled