Catholic Community Services of Southern Arizona, I Interpreter Referral Specialist in Albuquerque, New Mexico

As a condition of employment, all CCS employees are required to qualify for an Arizona Level One Fingerprint Clearance Card

Position Purpose

Responsible for community interpreter referral services for programs in both Arizona and New Mexico. Processes interpreter requests, schedules staff and contract interpreters, and confirms interpreting schedules. Documents interpreting hours for billing purposes and inputs payroll/billing data for processing. Assists in negotiating new agreements and billing arrangements for interpreting services. Maintains current and accurate information for contract interpreters, consumers and billing actions. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

Essential Functions
  • Receives and processes interpreter requests; schedules staff and contracted interpreters matching interpreting skill level and experience with the demands of the situation with consideration given to the preference of the Deaf or Hard of Hearing consumers
  • Confirms interpreting schedule with interpreters, deaf consumers and businesses or organizations
  • Enters interpreter payroll and billing information into computer and documents interpreting hours for billing purposes
  • Assists supervisor with negotiating new agreements or billing arrangements for interpreting services
  • Receives and processes requests for information regarding ADA and legal obligations for the provision of interpreters
  • Maintains current information for contracted interpreters, consumers and billing actions
  • Assists department with other assignments or special projects related to the interpreting service program
  • May drive agency or personal vehicle on company business

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all work requirements that may be inherent in the job.

Minimum Qualifications

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position, and will be considered by the Corporate Director of Human Resources.

  • Associates or 2 years post-secondary education
  • Natural or assisted hearing within the range necessary to clearly understand voiced telephone transmissions
  • Ability to type at least 50 wpm with minimal errors
  • 1 year of experience in data entry, word processing and spreadsheet applications
  • Pass drug screening
  • Pass FBI Fingerprint Criminal History Summary
  • Valid New Mexico Driver License, proof of insurance and New Mexico Motor Vehicle Division Motor Vehicle Report
Desired Qualifications
  • Bachelor’s in related field
  • Additional years of directly related experience
  • 1 year of customer service experience
  • 2 years of experience in the field of interpreting
  • State or National certification
  • Fluency in American Sign Language

No.: 03-10-105

Location: Community Outreach Program for the Deaf - Albuquerque

Status: Non-Exempt - Full Time - Multiple Positions

Salary: $12.90 - $16.13 per hour DOE

Open: Oct 13, 2016

Closing Date: Open Until Filled